Jeffrey Cox- Funeral Director/Chauffeur
Another individual who lends support to the Downes & Wilson team is Jeffrey Ricardo Cox. With more than 30 years experience as a Taxi Operator, he has travelled the world as a Seaman and given 20 years Supervisory service to Super Centre, Rock Dundo.
Mr. Cox was introduction to the funeral business by Mr. Dennis Tudor of Tudor’s Funeral Home who allowed him to drive his hearse. Mr Tudor also assisted Jeffrey by helping him to attain his Funeral Director’s license.
Jeffrey Cox has assisted the Downes & Wilson Funeral Home for over 10 years. He enjoys the experience of meeting new people and lending emotional support by offering words of comfort, sometimes becoming a bit emotional if the deceased is a young person.
Married to Rosemary Cox, he is the father of four Kevin, Kemar, Kimberly and Jeffrey Jr. His hobbies are playing dominoes and watching National Geographic.
Norman Oscar Austin - Chauffeur
For more than thirty years, Norman Oscar Austin affectionately called “Boyea” has faithfully served the Funeral and Luxury Transport Services industries with great esteem ensuring that customers and fellow employees arrive at their various destinations safely, securely and in comfort.
A Chorister with the St Stephen’s Anglican Church Choir and a former student of the St Stephen’s Primary School and St Leonard’s Boys’ School, Mr. Austin enjoys the “togetherness” of the Family of Downes & Wilson Funeral Home.
His exceptional customer care has been recognised with numerous accolades and professional awards from the Organisation of American States (OAS) and the Caribbean Examinations Council (CXC).
His customer relations and driving skills, transporting grieving family members to and from funeral services has always been an asset due to his empathy and sympathetic manner in the time of bereavement.
Mr. Austin continues to carry out the work that he loves with the highly esteemed Downes & Wilson Funeral Home, serving under the guidance of one of the country’s most professional and talented Funeral Director’s, Mr. James Wilson J.P. This opportunity has further advanced his development. Norman is proud to be recognised as a member of the Downes & Wilson family.